Author, workplace culture advisor, executive coach and speaker Dawn Metcalfe helps organisations create cultures of candour – where all are empowered to hear and be heard more effectively, and speak up, in a tolerant and respectful way. Cultures where change isn’t feared, but encouraged, in the spirit of constant innovation. Having lived and worked around the world, she’s written two books (Managing the Matrix and The HardTalk Handbook) on workplace communication and what’s needed to succeed, and developed the modular, blended HardTalk training programme to help people effectively engage in difficult conversations – no matter culture, background or experience. Dawn’s third business book will be out later this year.
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