Dawn Metcalfe is an executive coach, facilitator, trainer and leadership advisor.
Metcalfe wrote her first book, Managing the Matrix: How to Survive and Thrive in Your Organisation, which was published in 2014. She is the founder of PDSi, which helps individuals and teams improve their performance, and the creator of the HardTalk Training Programme. In 2018 she published The HardTalk Handbook: The Definitive Guide to Having the Difficult Conversations that Make a Difference. She often writes for various publications such as Middle East Training Magazine Middle East, Gulf Business and Explorer UAE.